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The J.BODDAERT CONSULTING GROUP, a management, marketing and design consultancy wholly owns Satisfactioncheck.com

The group offers two core services, which can be bought together or individually :

• A consultancy service
• A means of measuring service satisfaction on line, through Satisfactioncheck.com

A consultancy service :

Depending on your specific requirements, we can help develop tailor made marketing campaigns to support every aspect of your service initiatives. Such as: audits, internal and external launches, direct marketing, above and below the line communication etc.

Measuring service satisfaction on line.
Which can be broken down into 6 specific services

• Initial audit, i.e. analysis of needs
• On line subscription, including access of on line software [questionnaire[s] construction, results, statistics, loyalty programme etc]
• Consultancy, i.e. questionnaire construction, qualitative analysis advice, post result qualitative research.
• Training, internal staff training on usage of the software.
• Customisation, including branding or other specific requirements.
• Database input and mailing, for either one shot or multiple campaigns.

The Team

Jocelyne BODDAERT

• 3 years at Ecole Nationale de Commerce in Paris, studying business and management.
• Manager of Import, Export and Purchasing at Marantz Hi Fi, France.
• Joined Kelly Services as Sales Representative before becoming, Branch Manager, Senior Branch Manager, Regional Manager, Sales Director responsible for France, Sales and Marketing Director for France and finally Marketing Director for 6 Western European countries.
• Specifically experienced in people management, sales and service delivery and new technologies.

Mike GILMORE

• Studied at London University for a degree in Business Studies.
• Joined Yorkshire Television as a graduate trainee and left 3 years later after becoming Sales Manager.
• Worked in a number of advertising agencies big and small before becoming Account Director at WCRS, responsible for BMW, Qualcast, Portland Holidays and Bergasol.
• Launched Mavity Gilmore Jaume Advertising, clients included: Honda, Minolta, Ladbrokes, Mauritius Tourism, L’Oreal, Burberrys, Vichy and Select.
• Managing Director of Select responsible for a network of 55 offices in the UK.
• Most recently has worked as a marketing consultant, responsible for a cross section of international and national clients.